Simple, Transparent Pricing
From a single station to enterprise-wide deployments — choose the plan that fits your department's mission.
Station
For individual fire stations looking to modernize pre-incident operations.
- Up to 25 users
- Pre-incident plan library
- Offline data access
- Basic accountability board
- CAD integration (single source)
- Email support
Battalion
For multi-station departments needing real-time coordination across units.
- Up to 100 users
- Everything in Station
- Multi-station sync
- Advanced accountability & PAR tracking
- SOG compliance engine
- After-action report generation
- CAD integration (multiple sources)
- Priority phone & email support
Command
For large departments and regional authorities with enterprise-grade needs.
- Unlimited users
- Everything in Battalion
- Regional mutual-aid coordination
- Custom GIS layer imports
- Advanced analytics & dashboards
- CJIS-compliant deployment options
- SSO / Active Directory integration
- Dedicated success manager
- On-site training & implementation
Feature Comparison
| Feature | Station | Battalion | Command |
|---|---|---|---|
| Users | Up to 25 | Up to 100 | Unlimited |
| Pre-incident plan library | Yes | Yes | Yes |
| Offline data access | Yes | Yes | Yes |
| Accountability board | Basic | Advanced | Advanced |
| PAR check automation | - | Yes | Yes |
| SOG compliance engine | - | Yes | Yes |
| After-action reports | - | Yes | Yes |
| Multi-station sync | - | Yes | Yes |
| CAD integrations | Single | Multiple | Multiple |
| Custom GIS layers | - | - | Yes |
| Analytics & dashboards | - | - | Yes |
| Mutual-aid coordination | - | - | Yes |
| SSO integration | - | - | Yes |
| Support | Priority | Dedicated manager |
Frequently Asked Questions
Can we try FirstDue Command before committing?
Absolutely. We offer a 30-day pilot program so your department can evaluate the platform with real data and real incidents. No commitment required.
How long does implementation take?
Most departments are up and running within two weeks. The Command tier includes on-site training and hands-on implementation support from our team.
Does FirstDue Command work with our existing CAD system?
We integrate with all major CAD providers. During onboarding, our team configures the integration so dispatch data flows directly into FirstDue Command.
Is our data secure and CJIS compliant?
Yes. All data is encrypted at rest and in transit. Our Command tier offers CJIS-compliant deployment options for departments with the most stringent security requirements.
Can we upgrade plans as our department grows?
Of course. You can upgrade from Station to Battalion or Command at any time. We will pro-rate your billing and migrate your data seamlessly.
Do you offer discounts for volunteer departments?
We believe every department deserves modern tools. Contact us to learn about our volunteer and small-department pricing programs.
Not Sure Which Plan Is Right?
Our team will help you evaluate the best fit for your department — no pressure, no strings attached.